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Policies & FAQs
Policies
Late Arrivals
Please arrive on time, appointments over 10 minutes late may need to be shortened or rescheduled.
Cancellations & Rescheduling
Last-minute cancellations (within 24 hours of the appointment) will be charged 100% of the service cost.
Deposits
Deposits may be required to secure your appointment and are non-refundable.
Children in the Studio
Children are not permitted in the salon unless they are booked for a service.
Food & Drinks
Drinks are welcome, but please avoid eating during your appointment.
Photos & Social Media
Photos of completed nails may be taken unless you request otherwise.
Payment
Payment is required immediately after your appointment.
Respect & Courtesy
Please be respectful and kind to staff and other clients at all times.
FAQs
Can I bring my kids?
No, children are not permitted in the salon unless they have an appointment.
Can I bring an accompanying person?
No, accompanying guests are not permitted unless previously arranged.
What happens if I’m late?
Appointments over 10 minutes late may need to be shortened or rescheduled.
What is your cancellation policy?
Cancellations made within 24 hours may be subject to a fee.
Do I need to pay a deposit?
Yes, deposits may be required for certain appointments.
Can I eat or drink during my appointment?
Drinks are welcome, but please avoid eating during services.
Will photos be taken of my nails?
Photos may be taken for portfolio or social media purposes unless you opt out.
When do I pay for my appointment?
Payment is due immediately after your service is completed.